Life Coaching Portal Designs

Project overview For my graduate “Intelligent User Interfaces” course, the professor had us working on a project for life-coaching service that was in the process of designing their service and building their website. Our group chose to focus our solutions on how to...

Mobile Mapping Use Research

Project overview During my graduate “Testing and Assessment Programs” course, we given the opportunity to work with a big-name corporation on a real-world project. My group’s client was in the process of developing a mobile mapping application and wanted to get a feel...

Mobile 20 Questions Game

Project overview As part of my graduate “Prototyping and Interaction Design” course, we were tasked to “create a prototype” of a website or application. We were told to use either Excel or PowerPoint to do so because they produce files that almost everyone can...

Hubway Research and Redesign

Project overview During a 5-day graduate “User Experience Boot Camp” we were given the case of evaluating and recommending improvements to the Hubway bike-sharing program that had recently launched in Boston. Each day of the course focused on a different step of the...

Healthcare Experience Mapping

Project overview Because of my ongoing fascination with service design, I took advantage of a journey mapping professional development workshop at the 2013 Healthcare Experience Design conference in Boston, MA. We were divided into groups of 5-6 and given a case study...