Life Coaching Portal

case study Life Coaching Portal Project overview For my graduate “Intelligent User Interfaces” course, the professor had us working on a project for life-coaching service that was in the process of designing their service and building their website. Our group chose to...

Mobile Mapping Use Research

case study Mobile Mapping Use Research Project overview During my graduate “Testing and Assessment Programs” course, we were given the opportunity to work with a big-name corporation on a real-world project. My group’s client was in the process of developing a mobile...

Restaurant Ordering Paper Prototyping

case study Restaurant Ordering Paper Prototyping Project overview In a Sarah Bloomer workshop titled Sketching the User Interface, we practiced methods for rapidly communicating ideas via sketching. The result was communicating a concrete idea within an hour or two,...

Mobile 20 Questions Game

case study Mobile 20 Questions Game Project overview As part of my graduate “Prototyping and Interaction Design” course, we were tasked to “create a prototype” of a website or application. We were told to use either Excel or PowerPoint to do so because they produce...

Hubway Research and Redesign

case study Hubway Research and Redesign Project overview During a 5-day graduate “User Experience Boot Camp” we were given the case of evaluating and recommending improvements to the Hubway bike-sharing program that had recently launched in Boston. Each day of the...

Healthcare Experience Mapping

case study Healthcare Experience Mapping Project overview Because of my ongoing fascination with service design, I took advantage of a journey mapping professional development workshop at the 2013 Healthcare Experience Design conference in Boston, MA. We were divided...