UX Immersion Visual framework for deconstructing, prioritizing, and packaging complex information for understanding.
Utilizing Mapping to Gain Stakeholder Alignment
Mapping techniques to reframe UX challenges as productive conversations tailored to stakeholder audiences.
by Tom and David Kelley
Written by the founders of IDEO, this book aims to help “non-creatives” find their creative confidence, but also offers insights for creative professionals who feel they’ve plateaued or worry they’re not taking enough creative risks.
by Cal Newport
Techniques for creative professionals to avoid distractions and find the deeper focus they need to achieve creative breakthroughs.
Answer First: Executive Ready Presentation
Techniques and strategies to refine presentations and pitches to best-resonate with your audience
Strengths Finder 2.0
by Tom Rath
An excellent tool for self-reflection on what our professional strengths are, so we can lean into them to do our best work
by Linda A. Hill, Greg Brandeau, Emily Truelove, Kent Lineback
A primer on how leading innovation differs from traditional management and how design leaders can steer creative teams toward innovation.
by Todd Henry
While intended as a primer for those who consider themselves to be “non-creatives” but find themselves in creative job roles “accidentally”, the insight applies equally to creative professionals.
Storytelling principles to craft compelling business messages for internal audiences and customers
Establishing a content-based roadmap to guide design, development, and usability
Taking your content to global proportions
ConFab Intensive Best practices, and tips for determining your organization’s readiness for global content strategy
Workflow and governance
ConFab Intensive Tips for assessing your organization’s content challenges and tips for aligning your people and processes
Masterclass in Behavior Design with BJ Fogg
Healthcare ExD conference Designing to maximize the impact of behavior changes based on psychological and human behavioral patterns
Adaptive Path’s 4-day workshop covering human-centered design methods including strategy, research, service design, and interaction design
Gamestorming and Business Model Innovation workshops
Sketching and facilitation techniques to gather requirements, align stakeholders, and create innovative designs
Masters of Science
M.S. in Human Factors in Information Design
Designing Complex Applications
Techniques and principles for designing data-rich, complex applications for understanding and ease-of-use
UIE16 Techniques for identifying and working through critical microinteractions in your designs
Bachelors of Science
Johnson & Wales University
B.S. in Web Management and Internet Commerce