CASE STUDIES

Projects

Here are just a few of the more interesting and challenging projects I’ve worked on in a professional, academic, or personal setting throughout my UX design career.

Work app connectors

Work app connectors

case studyProject overview One of my many "blue sky" projects explored the possibilities of giving control of workforce data back to employees in the form of what I called "connectors". Not as complex or technical as developer-focused ...
Enterprise compliance analytics

Enterprise compliance analytics

case studyProject overview One of our flagship strategic products needed a facelift for the newest release of our enterprise software. We knew we had an opportunity to fundamentally reimagine the auditing tools our enterprise customers
Community College website

Community College website

case studyProject overview A thriving community college came to us looking for a redesign that would help them achieve specific KPIs. After years of organic growth and politically-driven decisions about content, they wanted to leverage
Workplace Consulting Website

Workplace Consulting Website

case studyProject overview A highly respected, but smaller, workplace/leadership consulting firm, working mainly with innovation-oriented companies, was looking to replace their "standard" website with one that better reflected their ...
Retail Display eCommerce Website

Retail Display eCommerce Website

case studyProject overview A design firm specializing in retail environmental design decided to “dip their toes” in the e-commerce water. They differentiate themselves as a design service by having a manufacturing partner for display ...
Pool Supplier Extranet for Dealers

Pool Supplier Extranet for Dealers

case studyProject overview A supplier of pool liners and covers had a functional but outdated extranet for their pool dealers to download resources, review account preferences, request quotes, order covers and liners, and check the ...
Life Coaching Portal

Life Coaching Portal

case studyProject overview For my graduate “Intelligent User Interfaces” course, the professor had us working on a project for life-coaching service that was in the process of designing their service and building their website. Our ...
Patient Story Display and Search

Patient Story Display and Search

case studyProject overview One of our medical device clients had been through several iterations of presenting stories on the website from patients who had received the device. The company had gathered enough stories that they wanted ...
Mobile Mapping Use Research

Mobile Mapping Use Research

case studyProject overview During my graduate “Testing and Assessment Programs” course, we were given the opportunity to work with a big-name corporation on a real-world project. My group’s client was in the process of developing a ...
Restaurant Ordering Paper Prototyping

Restaurant Ordering Paper Prototyping

case studyProject overview In a Sarah Bloomer workshop titled Sketching the User Interface, we practiced methods for rapidly communicating ideas via sketching. The result was communicating a concrete idea within an hour or two, ...
Mobile 20 Questions Game

Mobile 20 Questions Game

case studyProject overview As part of my graduate “Prototyping and Interaction Design” course, we were tasked to “create a prototype” of a website or application. We were told to use either Excel or PowerPoint to do so because they ...
Lumber Stores Website

Lumber Stores Website

case studyProject overview A New England family-owned lumber company approached us to give them a site that was “better” than their old one. They knew that the old site was outdated, and could be hurting their image with potential ...
Hubway Research and Redesign

Hubway Research and Redesign

case studyProject overview During a 5-day graduate “User Experience Boot Camp” we were given the case of evaluating and recommending improvements to the Hubway bike-sharing program that had recently launched in Boston. Each day of the ...
Healthcare Experience Mapping

Healthcare Experience Mapping

case studyProject overview Because of my ongoing fascination with service design, I took advantage of a journey mapping professional development workshop at the 2013 Healthcare Experience Design conference in Boston, MA. We were ...
Car Sharing Service

Car Sharing Service

case studyProject overview During the 2012 edition of Adaptive Path’s 4-day UX Intensive we used a single case—designing a car-sharing service—as we proceeded through each day’s topics: Design Strategy Design Research Service ...
Graduate Studies Website

Graduate Studies Website

case studyProject overview The graduate school for a business college was looking to redesign their website to support a growing recruiting effort and came to us to help. The challenge: the graduate school of the business college was ...
Author Discovery Search

Author Discovery Search

case studyProject overview A startup looking to innovate how publishers discover new authors came to my team to help enhance the next iteration of their website. They wanted to add a robust search for authors and manuscripts, plus a
Designing to Reduce Distracted Driving Whitepaper

Designing to Reduce Distracted Driving Whitepaper

case studyProject overview As a regular commuter, I’m particularly sensitive to issues of driving behavior, particularly distracted driving. When tasked by a professor in my graduate “Prototyping and Interaction Design” course to ...
Chocolate Retailer User Experience Journey

Chocolate Retailer User Experience Journey

case studyProject overview The user experience improvement journey is an ongoing one for a chocolate retailer customer of ours. Saddled with a clunky legacy website that is tightly integrated with their back-office systems, and limited
Mini Golf Portal and Scorecard

Mini Golf Portal and Scorecard

case studyProject overview Puttr-a-round is an on-again-off-again pet project. It has evolved from a love for the under-appreciated pastime of mini golf to an in-progress portal for like-minded lovers of the game. There are a handful ...

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